If you have a small office with less than ten staff then you should find a suitable system here. Advanced digital technology means that in many cases you can have all the features of larger systems but at a fraction of the price.
Choose a digital system to ensure that you have the functionality you need. Features such as caller display, call logging and voice mail mean that you are able to handle your calls efficiently and reliably at all times
When choosing a telephone system for the larger office you will need to consider many factors and we recommend a full fact find survey to explore all options before making any choices. We recommend Avaya systems for the larger office as the equipment is modular, easily scalable and VOIP is available for connection of remote offices and homeworkers.
If you could see details of calls in real time and have accurate records of call patterns throughout the day you would be able to plan your telephone cover to match your incoming call traffic. Call Centre Applications allow you to do this and are available now for the AVAYA systems. If you do not have an Avaya system we may be able to provide third party products to provide the same functionality.